Privacy Policy

1. Our Commitment to Your Privacy

REBALANCED LIFE SERVICES, LLC, a Computer Systems Design firm headquartered at 560 W 600 N, Logan, Utah 84321-3718, United States, is committed to protecting the privacy of every individual who interacts with our website, services, and communications. This Privacy Policy explains in clear language what data we collect, why we collect it, how we use it, and what rights you have regarding your personal information.

We believe that privacy is a fundamental component of trustworthy technology. As systems architects and engineers, we design our data handling practices with the same precision and foresight that we bring to our client engagements. If you have questions after reading this policy, we encourage you to contact us directly.

This website was developed by Rebalanced Life and is operated solely by REBALANCED LIFE SERVICES, LLC. We act as the data controller for any personal information collected through this website.

2. Scope of This Policy

This Privacy Policy applies to all information collected through the REBALANCED LIFE SERVICES, LLC website located at https://www.rebalancedlife.lol, including any subdomains, contact forms, email communications originating from our domain, and any offline interactions where you provide personal information in the context of our business relationship.

This policy does not apply to information collected by third-party websites that may be linked from our site. We encourage you to review the privacy policies of any external services before providing them with your personal data. Additionally, this policy does not cover data processing activities we perform on behalf of our clients as a service provider; those activities are governed by separate data processing agreements.

3. Information We Collect

We collect several categories of information, each of which is described in detail below. We only collect information that is necessary for the purposes outlined in this policy and we do not collect sensitive personal data unless explicitly required for a specific service engagement.

3.1 Information You Provide Directly

When you fill out our contact form, send us an email, call our office, or otherwise initiate communication with us, you may provide the following types of personal information: your first and last name, email address, phone number, company name, job title, and the content of your message or inquiry. You may also provide information about the technical requirements and business context of your project when you engage us for consulting or services.

3.2 Information Collected Automatically

When you visit our website, our servers automatically log certain technical information. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited on our site, date and time of your visit, time spent on each page, and general geographic region derived from your IP address. This information is collected through standard web server logging and, where applicable, through cookies and similar technologies as described in Section 7.

3.3 Information From Third Parties

In some cases, we may receive information about you from third-party sources, such as business analytics providers, professional networking platforms, or publicly available business directories. We use this information only to supplement our understanding of potential client needs and to ensure our communications are relevant.

3.4 Information We Do Not Collect

We do not collect or process sensitive personal data categories as defined by applicable privacy laws — including data concerning health, biometric data, genetic data, political opinions, religious beliefs, or trade union membership — through our public website or standard business operations. We do not perform automated decision-making or profiling that produces legal or similarly significant effects concerning individuals.

4. How We Collect Information

We employ several collection methods, each designed to be transparent and proportionate to the purpose. The primary collection channels include:

• Website Contact Form: Our contact form captures the fields you voluntarily complete — name, email, company, interest area, and message content. Submission of the form constitutes explicit consent to process the provided information for the purpose of responding to your inquiry.
• Email Communications: When you email any address at the rebalancedlife.lol domain, we receive the metadata of your message (sender address, timestamp, subject) along with the body content. We treat email correspondence as confidential business communication.
• Server Logging: Our web hosting infrastructure maintains standard access logs that record each HTTP request. These logs are used exclusively for security monitoring, performance analysis, and troubleshooting.
• Telephone Calls: If you call our office at +1 (615) 912-3970 and provide information verbally, we may record key details of the conversation in our customer relationship records to facilitate follow-up.
• In-Person Engagements: For clients who engage us for on-site services at 560 W 600 N, Logan, Utah, or at their premises, we collect information necessary to perform the contracted services, governed by the terms of the applicable service agreement.

5. Purpose and Legal Basis for Processing

Under applicable data protection laws — including the Utah Consumer Privacy Act (UCPA) and, where relevant, the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for EU/EEA data subjects — we process personal information on the following legal bases:

• Consent: When you submit our contact form or explicitly opt in to receive communications from us, we process your data based on your freely given consent. You may withdraw consent at any time by contacting us.
• Legitimate Interests: We process website analytics data and server logs based on our legitimate interest in maintaining the security and performance of our website, understanding how visitors interact with our content, and improving our services. These interests are balanced against your privacy rights and are not overridden by them.
• Contractual Necessity: When you engage REBALANCED LIFE SERVICES, LLC for professional services, we process the personal information necessary to fulfill our contractual obligations to you, including communication about project status, invoicing, and delivery.
• Legal Obligation: We may process your information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including tax reporting, regulatory compliance, and responding to lawful subpoenas.

6. How We Use Your Information

We use the personal information we collect for the following specific purposes, and we do not use it for any incompatible purpose without notifying you and, where required, obtaining your consent:

• Responding to Inquiries: When you contact us through the website, email, or phone, we use your information to understand your needs and provide a relevant, timely response. This is the most common use of personal data on our site.
• Service Delivery: For active client engagements, we use contact information to coordinate project activities, deliver deliverables, manage billing, and provide support.
• Website Analytics: We analyze aggregated, anonymized usage patterns to improve our website content, navigation, and performance. Individual visitors are not identified through this analytics process.
• Security Monitoring: Server logs are reviewed to detect and prevent unauthorized access, malicious activity, and potential security incidents.
• Legal Compliance: We may process and retain records as necessary to comply with applicable legal obligations, enforce our Terms of Service, resolve disputes, and protect the rights and safety of our business and users.
• Business Communications: With your consent, we may send occasional updates about our services, industry insights, or relevant technology developments. You may opt out of these communications at any time using the unsubscribe mechanism provided in each message.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Below we explain what these technologies are and how you can control them.

7.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently and to provide information to the site operators. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (retained for a defined period).

7.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security and network management. Our site uses minimal essential cookies, primarily for maintaining session state and preventing cross-site request forgery.
• Analytics Cookies: We may use analytics services to understand how visitors interact with our website — which pages are visited, how long visitors stay, and what referral sources bring them to us. These cookies collect aggregated, anonymized data that does not identify individual users.
• Functional Cookies: These cookies remember choices you make, such as your preferred language or region, to provide a more personalized experience.

7.3 Managing Your Cookie Preferences

Most web browsers allow you to control cookie behavior through their settings. You can typically configure your browser to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please note that blocking essential cookies may affect the functionality of certain website features.

You can also use browser extensions and privacy tools to manage tracking. For detailed guidance on managing cookies in your specific browser, consult the browser documentation for Chrome, Firefox, Safari, Edge, or your preferred browser.

7.4 Web Beacons and Other Technologies

In addition to cookies, we may use web beacons (also known as pixel tags or clear GIFs) in our emails to track open rates and click-through behavior. These beacons help us understand whether our communications are reaching you and whether the content is relevant. You can disable tracking beacons by configuring your email client to block remote images.

8. How We Share Your Information

REBALANCED LIFE SERVICES, LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in the limited circumstances described below and always under appropriate confidentiality and security safeguards.

8.1 Service Providers

We engage trusted third-party companies and individuals to perform functions on our behalf, including website hosting, email delivery, analytics, and customer relationship management. These service providers have access to personal information only as necessary to perform their functions and are contractually bound to process it solely in accordance with our instructions and applicable data protection laws.

8.2 Legal Disclosures

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, respond to lawful requests by public authorities, protect the personal safety of users or the public, or defend against legal claims. We will, where legally permissible, notify you of any such disclosure.

8.3 Business Transfers

In the event that REBALANCED LIFE SERVICES, LLC is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your personal information.

8.4 With Your Consent

We may share your information for any other purpose with your explicit consent. You may revoke such consent at any time.

9. Data Retention Practices

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Our specific retention periods are as follows: Contact form submissions and related correspondence are retained for up to 3 years after the last interaction, unless you become a client, in which case records are retained in accordance with client engagement policies (typically 7 years for contractual and financial records). Server logs are retained for a maximum of 90 days before being automatically purged. Analytics data is retained in anonymized, aggregated form indefinitely for trend analysis but individual session data is deleted after 26 months. Email communications are retained for the duration of the business relationship plus 3 years thereafter.

When personal information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. If deletion is not possible due to technical constraints, we implement appropriate measures to prevent further processing.

10. Data Security Measures

As a Computer Systems Design firm, data security is at the core of our professional expertise. We implement and maintain administrative, technical, and physical safeguards designed to protect the personal information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Our security measures include: Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers; firewall protection and intrusion detection systems monitoring our network perimeter; access controls with role-based permissions limiting data access to authorized personnel only; regular security assessments and vulnerability scanning; secure development practices including code review and dependency auditing; and physical security controls at our office at 560 W 600 N, Logan, Utah.

While we strive to protect your personal information using commercially reasonable means, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we commit to responding promptly to any suspected data breach and notifying affected individuals and relevant authorities as required by applicable law.

11. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. REBALANCED LIFE SERVICES, LLC respects these rights and provides mechanisms for you to exercise them.

11.1 Rights Under the Utah Consumer Privacy Act

If you are a Utah resident, you have the right to: confirm whether we are processing your personal data and access that data; delete personal data you provided to us; obtain a copy of your personal data in a portable format; and opt out of the processing of your personal data for targeted advertising or the sale of personal data (though we do not engage in these activities).

11.2 Additional Rights for California Residents

If you are a California resident, the CCPA provides you with the right to: know what personal information we collect, use, disclose, and sell (we do not sell information); request deletion of your personal information; and not be discriminated against for exercising your privacy rights. To exercise these rights, please contact us using the information in Section 17.

11.3 Rights for EU/EEA Residents

If you are located in the European Union or European Economic Area, the GDPR provides you with rights including: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure (right to be forgotten); the right to restrict processing; the right to data portability; and the right to object to processing. You also have the right to lodge a complaint with your local supervisory authority.

11.4 How to Exercise Your Rights

To exercise any of the rights described above, send an email to talk@rebalancedlife.lol with the subject line beginning with Privacy Rights Request. Please include your full name, the specific right you wish to exercise, and sufficient information for us to verify your identity. We will respond to verified requests within 45 calendar days, with the possibility of a 45-day extension when reasonably necessary. We will notify you if an extension is required.

We will not discriminate against you for exercising any of your privacy rights. If we are unable to fulfill your request, we will explain the basis for our decision in writing.

12. Children and Privacy

Our website and services are directed at business professionals and are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the contact details in Section 17 so that we may take appropriate action.

13. International Data Transfers

REBALANCED LIFE SERVICES, LLC is based in the United States, and our website and services are hosted on infrastructure located within the United States. If you are accessing our website or providing personal information from outside the United States — including from the European Union, United Kingdom, Canada, or any other jurisdiction — please be aware that your information will be transferred to, stored, and processed in the United States.

By using our website or providing us with your personal information, you acknowledge and consent to this transfer. The United States may have data protection laws that differ from those in your country of residence. We take appropriate safeguards — including Standard Contractual Clauses where applicable — to ensure that your personal information receives an adequate level of protection regardless of where it is processed.

For EU/EEA data subjects: we rely on Standard Contractual Clauses approved by the European Commission as the legal mechanism for transferring personal data from the EU/EEA to the United States. A copy of the relevant safeguards may be obtained by contacting us.

14. Third-Party Services and Links

Our website may contain links to external websites, applications, or services that are not operated by us. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.

We encourage you to read the privacy policy of every website you visit, especially before providing personal information. The inclusion of a link on our website does not imply endorsement of the linked site or its privacy practices. This policy applies solely to information collected by REBALANCED LIFE SERVICES, LLC.

If we integrate any third-party services into our website that involve data collection — such as embedded maps, video players, or social media widgets — we will disclose this fact and provide information about how those services handle your data, to the extent such information is available to us from the third-party provider.

15. Do Not Track Signals

Some web browsers offer a Do Not Track (DNT) setting that sends a signal to websites indicating that the user does not wish to be tracked. At present, there is no universally accepted standard for how websites should respond to DNT signals.

Our website does not currently respond to browser-based DNT signals. However, as described in Section 7, you have control over cookies and tracking technologies through your browser settings and other tools. We continue to monitor developments in this area and may update our approach as standards evolve and become more clearly defined by regulatory authorities and industry bodies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the effective date at the top of this page and post the updated policy on our website.

For material changes that significantly affect how we handle your personal information, we will provide a more prominent notice — such as a banner on our homepage or a direct email notification to individuals with whom we have an active relationship — at least 30 days before the change takes effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after changes are posted constitutes your acknowledgment and acceptance of the updated policy.

17. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using any of the methods below. We take all privacy inquiries seriously and will respond promptly.

This website was developed by Rebalanced Life. © 2026 REBALANCED LIFE SERVICES, LLC. All rights reserved.